Last updated: January 2026
Shineoeskeleton ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect information about you in various ways, including:
We use the information we collect to:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under New Zealand's Privacy Act 2020, you have the right to:
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect website functionality. For more details, see our Cookies Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by New Zealand law. When we no longer need your information, we will securely delete or anonymise it in accordance with our data retention policies.
Booking and event information is typically retained for 7 years to comply with New Zealand tax and accounting requirements. Marketing consent data is retained until you withdraw your consent or request deletion.
Your information may be processed and stored outside of New Zealand, including in countries that may not have the same data protection laws as New Zealand. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and New Zealand privacy laws.
By using our services, you consent to the transfer of your information to countries outside New Zealand for the purposes described in this policy.
With your consent, we may send you marketing communications about our services, special offers, and event styling tips. You can opt-out of receiving these communications at any time by:
Even if you opt-out of marketing communications, we may still contact you regarding your bookings, service-related matters, or as required by law.
We work with trusted third-party service providers in New Zealand and internationally who assist us in operating our business, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify. They are not permitted to use your information for their own marketing purposes.
If you have concerns about how we handle your personal information, please contact us first so we can address your concerns. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of New Zealand:
Office of the Privacy Commissioner
PO Box 10-094
Wellington 6143
New Zealand
Phone: 0800 803 909
Website: www.privacy.org.nz
We may use Google Ads and other advertising platforms to promote our services. When you interact with our advertisements, Google and other advertising partners may collect information about your browsing behaviour and interests. This information is used to show you relevant advertisements and measure the effectiveness of our advertising campaigns.
We comply with Google Ads policies for New Zealand, including requirements for:
You can opt-out of personalised advertising by adjusting your Google Ads settings or using browser-based opt-out tools.
If you have questions about this Privacy Policy, wish to exercise your rights under the Privacy Act 2020, or need to report a privacy concern, please contact us:
Shineoeskeleton
133 Blenheim Road
Riccarton, Christchurch 8041
New Zealand
Email: privacy@shineoeskeleton.world
Phone: +64 800 727 899
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM NZST
We aim to respond to all privacy inquiries within 10 business days.